Despite owning headphones up to the HD 800 S, would keep the WH-1000XM5 for versatility: commuting, walking, TV, calls and a transparency mode.
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What listeners keep saying · from 2 reviews
Reviews
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The outer coating of their WH-1000XM5, bought in April 2026 and used carefully, started delaminating within months, and Sony refused it under warranty as physical damage.
“Bought these Sony WH-1000XM5 headphones back in April 2026. Just a few weeks ago I noticed this delamination. Contacted Sony, but "physical damage" is not covered under their limited warranty.”
Owns the WH-1000XM5 but never uses it because they don't like the bloated sound; their $25 Kiwi Ears Cadenza sounded better.
“I have the WH-1000XM5 (that I never use because they don't sound good) and I can tell you that my Kiwi Ears Cadenza I for $25 sounded better.”